At Sauer Collection, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our destinations and services.
We may collect the following types of information:
Information you voluntarily provide to us, including:
Name and surname
Email address
Telephone number
Company name (where applicable)
Booking or enquiry details
Any information submitted through contact forms, email correspondence, or booking enquiries
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device information
Pages visited
Time spent on our website
Referring website addresses
This information helps us improve our website and better understand visitor behaviour.
We may use your information to:
Respond to enquiries and requests
Process accommodation and event enquiries
Provide information about our destinations and services
Improve our website, services, and guest experience
Maintain website security and functionality
Comply with legal and regulatory obligations
We will only use your personal information for purposes that are lawful and relevant to our business operations.
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
Understand how visitors use our website
Improve website performance
Remember user preferences
Analyse website traffic
You can choose to disable cookies through your browser settings; however, some website features may not function correctly.
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist in operating our website or delivering services, including:
Website hosting providers
Email and communication service providers
Analytics and reporting platforms
Booking and reservation systems
These providers are required to protect your information and use it only for authorised purposes.
We may also disclose information where required by law or to protect our legal rights.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration.
While we strive to safeguard all information, no internet-based system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws and regulations.
Subject to applicable privacy laws, including the Protection of Personal Information Act (POPIA), you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where legally permissible
Object to certain forms of processing
Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their respective privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page and become effective immediately upon posting.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the details provided on our Contact page.
By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.